At DaamSky Flow, we are committed to providing a reliable and timely shipping experience. This Shipping & Delivery Policy outlines the details of how your orders are processed, shipped, and delivered.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a notification once your order has been shipped.

If we are experiencing a high volume of orders or delays due to weather or other unforeseen circumstances, processing may take longer. We appreciate your patience.

2. Shipping Methods & Estimated Delivery Times

We offer several shipping options during checkout. Estimated delivery times vary depending on your location:

Shipping Method Estimated Delivery Time
Standard Shipping (USA) 5–8 Business Days
Expedited Shipping (USA) 2–4 Business Days
International Shipping 7–15 Business Days (Varies)

Note: Delivery times are estimates and may vary based on destination, customs processing, and other factors.

3. Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout based on the delivery location and selected shipping method.

Occasionally, we offer free shipping promotions—these will be clearly advertised on our website or applicable at checkout.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package in real-time.

If you do not receive tracking information within a few days of placing your order, please contact our support team at support@daamskyflow.website.

5. Delivery Issues

If your package is delayed, lost, or arrives damaged:

  • Lost Packages: Please wait 3 additional business days beyond the expected delivery date. If it still hasn’t arrived, contact us.
  • Damaged Items: Email us with a photo of the damaged product within 48 hours of delivery for a replacement or refund.
  • Wrong Address: We are not responsible for orders shipped to incorrectly provided addresses. Please double-check your shipping information at checkout.

6. International Shipping

We do ship internationally. However, please be aware that:

  • Shipping times may be longer due to customs clearance.
  • You may be responsible for customs duties, taxes, or import fees upon delivery, depending on your country’s regulations.

7. Undeliverable Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-shipment. Additional shipping charges may apply.

8. Questions or Support

If you have any questions about shipping or need help tracking your order, feel free to contact us:

DaamSkyFlow
📍 Address: 315 E 93rd St, New York, NY 10128, USA
📧 Email: support@daamskyflow.website
📞 Phone: +1 518 418 9914